AlcoChange DTx (APP) END USER LICENCE AGREEMENT
PLEASE READ THESE LICENCE TERMS CAREFULLY
Who we are and what this agreement does:
We, Cyberliver Limited (08052630) whose registered office is at First Floor, Burnells, 5 Garland Road, Stanmore, Middlesex, HA7 1NR (Cyberliver) is the owner of the App and license you to use the app and the Documentation in accordance with these terms.
You must be 18 to accept these terms and use the app
You must be 18 or over to accept these terms and download the App.
App store’s terms also apply
The ways in which you can use the App and Documentation may also be controlled by the terms of App Store or Play Store (depending on where you have downloaded the App (the Appstore or Playstore Terms). If there is any conflict between these terms and the Appstore or Playstore Terms, these terms will prevail.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted
Indications for use
AlcoChange is intended to provide behavioral therapy based on CyberLiver Behaviour Change (CBC) Model that is designed from the blend of principles from various behaviour change theories in the design of Digital Behaviour Change Techniques (DBCTs), Digital Behaviour Change Interventions (DBCI’s). Personalised BCN’s (Motifications – positive feedback messages, motivational messages and interactions) are designed following the FRAMES model, consisting of Feedback, Responsibility, Advise, Menu for change, Empathy, and enhancing Self-efficacy.
AlcoChange, as an adjunct to a contingency management system, for patients 18 years of age and older who are currently enrolled in outpatient treatment under the supervision of a clinician. AlcoChange is indicated as a 12 week (90 days) prescription-only treatment for patients with Alcohol Related Liver Disease. It is intended to increase abstinence and increase retention in the outpatient treatment program.
It is the responsibility of all users of the App to satisfy themselves as to their personal medical and physical condition in determining whether or not to use or adapt the information or content provided by the App or the Documentation.
Exclusion of warranties
To the greatest extent permitted by law:
You acknowledge that the use of the App (including, but not limited to, downloading Documentation) may incur data charges with your network provider including the initial download, installation or subsequent use of features which require “over the air” data transfers or internet connection. Such data charges will depend on the agreement that you have with your data provider and you agree that you will be solely responsible for such charges. We strongly advise you to check what charges will apply to your account BEFORE commencing to use the AlcoChange DTx App.
Intellectual property rights
All intellectual property rights in the App and the Documentation and the name Cyberliver throughout the world belong to Cyberliver and the rights in the App are licensed (not sold) to you.
You have no intellectual property rights in, or to, the App and the Documentation other than the right to use them in accordance with these terms. If you provide any feedback in relation to the App and/or the Documentation, you agree that all intellectual property rights in relation to such feedback, and any alterations that may be made to the App and/or the Documentation as a result, will belong to Cyberliver.
Operating system requirements
This app requires a smartphone device with the following minimum configuration.
iPhones – 6s plus and above phone models running on iOS 12.x and above
Android phones – Running on Nougat (Android 7.0) and above, a Minimum of 2GB RAM and 2GB internal storage is required to run the app on Android phones.
This app is not supported or might not work properly on smartphones whose configurations are lower than what we have specified above. The app is not available on Windows, Blackberry and any other custom operating systems. This app is not specifically designed for tablets or iPad and running the app on these devices is not recommended.
Breathalsyer use and compatibility: The AlcoChange breathlayser has two modes of operation , please read the Quick start guide that comes along with the packaging before using the breathalyser
For more information about phones that are compatible with AlcoChange DTx please visit https://alcochange.com/compatibility
Mandatory app settings:
Battery optimisation settings: We need to turn off Battery optimisation settings for the AlcoChange app and will prompt until you disable this in your phone settings. This is a mandatory requirement to deliver the services of AlcoChange Dtx app as the app is designed to work offline.
Push notifications: Push notifications have to be mandatorily turned on for the AlcoChange app, turning off push notifications might result in disabling the use of therapy thereafter. You will not receive any push notifications if you are continuing to use AlcoChange after the completion of your prescribed therapy period unless AlcoChange is re-prescribed by your Clinician/Alcohol specialist.
You may not transfer the App to someone else
We are giving you personally the right to use the App. You may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.
Changes to these terms
We may need to change these terms from time to time including in order to reflect changes in law or best practice or to deal with additional features which we introduce.
We will give you reasonable notice of any change by sending you an SMS with details of the change or notifying you of a change when you next start the App.
If you do not accept the changes, please uninstall the App. If you continue to use the App after we have changed these terms, you will be deemed to have agreed to those changes.
Update to the App and changes to the Service
From time to time we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. You agree that we may automatically provide such updates.
Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App.
If someone else owns the phone or device you are using
If you download or stream the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.
Acceptable use restrictions
You must not:
We may collect technical data about your device
By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and services.
We may collect location data (but you can turn location services off)
The App will make use of location data sent from your devices. We request your consent during signup to allow us to collect location data and you can turn off this functionality at any time by turning off the location services settings for the App on the device. If you use the App, you consent to us and our affiliates, licensors (including Cyberliver) and licensees’ transmitting, collecting, retaining, maintaining, processing and using your location data and queries to provide and improve location-based and road traffic-based products and services.
We are not responsible for other websites you link to
The App may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any).
You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
You agree that you will:
Your indemnity to us – please read
You agree to indemnify and keep indemnified Cyberliver in relation to any losses or damages (including, fines, penalties and costs (including legal costs)) suffered or incurred by them as a result of any breach of these terms by you.
Our responsibility for loss or damage suffered by you – please read
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
We will not be liable to you for indirect or consequential loss. This includes loss or corruption of your data, loss of goodwill and/or your inability to access the App (or any part of it) and/or the Documentation.
To the fullest extent permitted by law, we exclude any liability to you with respect to your use of the App and the Documentation.
When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. Our liability under this clause is subject to the cap on our liability to you as set out below.
We are not liable for business losses. The App is for domestic and private use. If you use the App for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Our liability to you is capped. In the event that we are held liable to you in relation to the supply of the App and/or the Documentation in accordance with these terms, you agree that our total liability under or in connection with these terms will be capped at £50.
Limitations to the App. Although we make reasonable efforts to update the information provided by the App, we make no representations, warranties or guarantees, whether expressed or implied, that such information is accurate, complete or up to date.
Check that the App is suitable for you. The App has not been developed to meet your individual requirements. Please check that the facilities and functions of the App (as described on the App Store or Play Store) meet your requirements.
We are not responsible for events outside our control. If our provision of our support for the App is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us.
HOW WE WILL CONTACT EACH OTHER
Contact us (including with complaints). If you think the App or the Service are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at [email protected].
How we will communicate with you. If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.
How you may use the App, including how many devices you may use it on
In return for your agreeing to comply with these terms you may:
We may end your rights to use the App if you break these terms
We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so.
If we end your rights to use the App:
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
No rights for third parties
Cyberliver may enforce any of these terms which confers (expressly or impliedly) any benefit on it. Otherwise, this agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms.
If a court finds part of this contract illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
Which laws apply to this contract and where you may bring legal proceedings
These terms are governed by English law and you can bring legal proceedings in respect of the products in the English and Welsh courts.
If you have any questions about how we use your personal data, or want to exercise your rights over your information, you can email us on [email protected]
This policy was last updated on the 28th of Jun 2021. We may update it at any time.